We’re Hiring!

The NSSO is an Irish Shared Services provider for Human Resources, payroll administration and finance services for Government Departments and Public Service Bodies (PSBs).

Since its establishment in 2012 as part of the Public Sector Reform Programme, the NSSO has evolved to become one of the biggest shared services operations in Ireland. Our Shared Services functions apply the Government’s Human Resources, payroll, and finance policies and procedures on behalf of our Government clients and all key decision making remains with the client in each Government department or Public Service Body.

The NSSO has over 800 Civil Service staff based in six offices across Ireland.

  • "I joined the NSSO as a Clerical Officer and with the encouragement and support of my managers and colleagues I undertook multiple training courses, including a diploma in Employment Law all under the NSSOs refund of fees scheme. My Learning and Development training has really helped me progress in my career in the NSSO."

    Tara Smith, Executive Officer, Clonskeagh

  • "There have been many opportunities over my years in the NSSO to attend training courses, webinars and other information sessions all of which I gladly participate in. I have also had the opportunity to train as an Evacuation Chair volunteer and Fire Marshall which are extremely important roles in the NSSO."

    Brendan Devitt, Clerical Officer, Clonskeagh

  • "Full time work is based on a five-day week but employees also have the option to workshare. A perk of the job is that employees can take time off called Shorter Working Year, this could be like taking a month off without pay to travel. We also have the option of taking a career break and return to the same position after."

    Denise Tangey, Clerical Officer, Killarney

CURRENT VACANCIES

CLERICAL OFFICER


OVERVIEW OF THE ROLE

The nature of the work carried out by clerical staff may vary depending on the business being conducted by the employing organisation. It will involve such clerical/administrative tasks as may be assigned to the employee from time to time. The following reflects the typical duties you may be required to undertake, if appointed:

  • General clerical work e.g. filing, photocopying, answering/making telephone calls, dealing with emails, reception desk duties, etc. under the supervision of a designated manager

  • Supporting line-managers and colleagues

  • Working as part of a team in delivering services

  • Communicating and dealing with the public/customers e.g. responding to queries and providing information face-to-face, by telephone or via email

  • Providing the highest quality standards in customer service

  • Using Information Technology on a daily basis, e.g. word processing, spreadsheets, database, email and internet

  • Maintaining high quality records in a thorough and organised manner

  • Checking all work thoroughly to ensure it is completed to a high standard

  • Carrying out routine accounts work

  • Approaching work in a careful and methodical manner, displaying accuracy at all times, even when conducting routine/repetitive work

  • Any other duties deemed appropriate


In certain instances, positions may arise where specialist skills or experience is required e.g. accounts, language skills, computer skills, etc. Suitable candidates may be selected for the purpose of filling such vacancies. You will find details of the Clerical Officer role in some of the NSSO teams at Appendix A (See candidate information booklet - link below).


ENTRY REQUIREMENTS AND ELIGIBILITY

Candidates must, on the closing date:

  • have the requisite knowledge, skills and competencies to carry out the role, and

  • be capable and competent of fulfilling the role to a high standard, and

  • have a good general level of education, and

  • be at least 17 years of age on or before the closing date of 24th April 2023 i.e. have been born on or before 24th April 2006, and

  • fulfil citizenship, health and character requirements (See candidate information booklet - link below).


CLOSING DATE

Monday 24th April 2023

CANDIDATE INFORMATION BOOKLET

FURTHER INFO ON THE NSSO


HOW TO APPLY

To apply, candidates must complete and upload the associated Application Form which can be found below, under each of our 4 locations.

  • Only fully completed Application Forms submitted online through the “Apply Now” links below, will be accepted into the competition.

  • Applications will not be accepted after the closing date.

  • If you wish to apply for the CO in more than one NSSO location you will be required to complete a separate application form for each of the locations you are applying for.

  • While the information booklet covers all four locations you should ensure you are using the correct application form before submitting it.


Dublin

Download Application Form

Apply Now


Galway

Download Application Form

Apply Now


Killarney

Download Application Form

Apply Now


Tullamore

Download Application Form

Apply Now


The National Shared Services is an equal opportunity employer.